Donations


Common Errors




"Failed to create the payment"


This error most probably represent a failure on our end creating the payment. Either try again or contact the staff team.

"Failed to verify the PayPal account"


Our system couldn't gather information about your Paypal account.
Either try again or contact the staff team.

"The selected PayPal account is not verified"


Our system detected that your Paypal account is not verified.
You can follow this guide for try to solve the problem: PayPal support article
If yet you encounter this error, contact the staff team.

"The selected PayPal account is not allowed to execute transactions on ChromeRivals"


Your Paypal account has been banned from our systems for past donations rule infractions.
The only option available is to use another Paypal account, the ban won't be lifted.

"You're not authorized to perform this action" (on cart item adding)


This error can occur if you add more than one item in your cart.
Only the people who donated atleast one time can add more than one item in the cart.

"Your cart entries count reached the maximum limit"


This error occurs if you have 10 on more items in your cart.
The maximum amount of items which can be added to your cart is 10.

"Failed to process the payment"


This is the most severe error you might encounter.
If this happens, do not re-try agan and contact the staff team as soon as possible.
Author Arch
Created 2018-09-05 22:13
Updated 2020-01-15 22:22